Agentforce & AI
Design, build, and govern Agentforce agents and Einstein features grounded in your Data Cloud — applied where they move real metrics, not as a demo.
- Service & sales agents
- Data Cloud grounding & RAG
- Topics, actions & guardrails
Salesforce Partner · Since 2020
MindBlaze is a Salesforce consulting and ISV partner. For five years we have implemented, integrated, and extended Salesforce — and now we build the autonomous agents that run on top of it.
120+ projects delivered · certified, senior team · AppExchange Security Review experience
Refund.issue(invoice: 4821) Trusted by teams across
[ Agentforce ]
Agentforce is only as good as the data and guardrails behind it. We design service and sales agents grounded in your Data Cloud, scoped with the right topics and actions, and governed so they help customers instead of hallucinating at them.
Retrieval over your real records, knowledge, and policies through Data Cloud — not a generic chatbot bolted onto your org.
Tightly defined topics, actions, and escalation paths. The agent does what it should and hands off cleanly when it shouldn’t.
Deflection, resolution time, and CSAT instrumented from day one — so you know it works, not just that it demos well.
[ what we do ]
From Agentforce to a packaged product on the AppExchange — Salesforce consulting and product engineering under one roof.
Design, build, and govern Agentforce agents and Einstein features grounded in your Data Cloud — applied where they move real metrics, not as a demo.
Stand up or straighten out Sales, Service, and Experience Cloud around how your business actually works — declarative-first, code only when it pays.
As an ISV partner, we build managed packages end to end — multi-tenant-safe Apex and LWC, with the Security Review prep that gets you listed.
Connect Salesforce to the rest of your stack and make the data trustworthy — APIs, MuleSoft, and a Data Cloud foundation that holds up under real volume.
[ selected work ]
Financial Services We deployed a Data-Cloud-grounded Service agent that resolves tier-1 questions end to end and escalates the rest with full context.
Healthcare & Life Sciences Consolidated six disconnected systems into a governed 360° patient-services view, ready for Einstein and Agentforce.
SaaS & Technology Architected and built a multi-tenant managed package and shepherded it through the Security Review on the first submission.
Representative engagements · client names available under NDA
[ what clients say ]
“MindBlaze stood up our Agentforce service agent in weeks, and it actually deflects real tickets. They understood our data before they touched the org.”
VP, Customer Operations Financial services platform “The most senior Salesforce team we have worked with. No hand-offs to juniors, no surprises at go-live, and everything documented.”
CTO B2B SaaS company [ how we work ]
A focused review of your org, data, and processes. We map what you have and the outcome that matters before touching a single field.
A clear plan with scope, sequence, and trade-offs in plain language — declarative vs. code, build vs. AppExchange, where Agentforce earns its place.
Delivery in tight loops with working features in a sandbox early and often. Source-driven, tested, and reviewed — no big-bang go-live.
You own what we ship — documented, tested, and your admins trained. We succeed when your team can run and extend it without us.
[ insights ]
Agentforce demos beautifully and fails quietly. After deploying agents in production, here is what separates the ones that deflect real tickets from the ones that embarrass you.
readEvery org accumulates technical debt. Here is how to spot it, prioritise it, and pay it back without freezing delivery for six months.
readThe Security Review is the gate every AppExchange app must clear. Here is what reviewers look for and how to build so you pass on the first submission.
read[ let's talk ]
Tell us what you are trying to do. You will hear back from a senior person, usually within one business day.
Book a consultation